Flat $220 across Greater Sydney
Instant on-site report
Qualified mechanics only
Pink Slip · $149
Available 7 days, 8am–8pm
14-point report with 50+ photos & 3 videos
Flat $220 across Greater Sydney
Instant on-site report
Qualified mechanics only
Pink Slip · $149
Available 7 days, 8am–8pm
14-point report with 50+ photos & 3 videos
More than 12 hours before booking
Full refund or free reschedule. No questions.
Inside 12 hours
50% refund, or free reschedule to any time in the next 14 days.
No-show or on-site cancellation
Non-refundable — the inspector has committed the time and travel.
Seller withdraws the car
Full refund if we haven't yet dispatched the inspector; otherwise 50%.
We can't complete the inspection
If the vehicle is unsafe, inaccessible, or misrepresented such that a proper inspection isn't possible, we refund in full and explain why.
Report quality issues
If you believe the report missed something material, contact us within 14 days. We will re-inspect at no cost. See our commitment under Australian Consumer Law.
Need to move a booking? Just call — we answer 7 days.