What we collect
Your name, email, phone, billing details, the vehicle details you provide, and the seller's contact you supply so we can coordinate access. We also collect basic technical data (IP, device) when you use the website.
Why we collect it
To deliver and improve the inspection service, take payment, coordinate with sellers, produce and deliver your report, and meet our legal obligations.
Who we share it with
Our payment processor (Stripe) and our transactional email provider. We do not sell your information. We do not share your report with third parties.
How long we keep it
Inspection reports and booking records are retained for seven years to meet Australian Consumer Law and taxation requirements. You may request earlier deletion where legally permissible.
Your rights
You may request access to, correction of, or deletion of your personal information at any time by emailing usedcarinspectionsydney@gmail.com. Complaints may also be lodged with the Office of the Australian Information Commissioner.
Security
Data is stored on encrypted, access-controlled infrastructure hosted in Australia. Payment card data is handled entirely by our PCI-compliant processor and never touches our servers.
Cookies, analytics and advertising
We use the Google Ads tag (provided by Google LLC) on this website. It does two things: it measures bookings that come from our ads, and it lets us show our ads to people who have already visited this website (remarketing) on Google and on partner sites. To do this, Google may use cookies and similar technologies.
When the tag runs, Google may receive information such as the pages you visited on this website, details of your device and browser (for example device type, operating system and browser), and an approximate location derived from your IP address.
We do not send your name, email address or phone number to Google.
You have choices:
- You can opt out of personalised advertising at adssettings.google.com.
- You can read how Google uses information from our website at policies.google.com/technologies/partner-sites.
- You can block or delete cookies in your browser settings. Doing this may affect how parts of this website work, including booking online.